Every single one that calls the tech support variety is wanting to talk to a true particular person without delay. No one hopes to should bounce by way of a maze of questions in hopes of merely getting set in a que to speak to a real man or woman!
Individuals brokers Doing work against Telus Advantages, as an alternative to holding the old loyal customers they make them go away to look for other provider
Again in your day, you experienced a option of companies. Now We've got megacorps that swallow every substitute preference up so you're still left with 3 decisions spanning an entire place, all of which collude with eachother to extort it's customers.
I identified as Telus CS at eight.55AM Mountain time and so they hanged up on me, declaring that I have to contact in the course of "regular office several hours". Is that this for serious?
I had to Get hold of CS currently with Chat as well as Division I need to speak to is barely accessible by mobile phone. The CS on Chat arranged a simply call back at an agreed upon time slot. When that Section identified as me later I bought anything sorted out.
I might also like to learn why this was removed? Appears to be stupid that we now must contact tech support to do something that we failed to require the for Earlier
I wasn't telling but seeking to talk to him yet he bought mad and hung up. This can be preposterous and very horrible customer service. I are going to be pulling my two traces from Telus . If Here is the customer service shoppers are having from a reps than you have to resource it somewhere else. I happen to be with Telus for approximately 14 many years and It is quite unhappy that it's come to this . Looking at these threads and comments left by Many others it appears I'm not the only just one.
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• After i known as to clarify, Eunice within the BCX Wireless Motor vehicle crew informed me the savings were utilized. Even so, she copied and pasted Abdul’s notes, which did not make clear the discounted specifics.
Telus has messed up on my Monthly bill several periods in the pastfew months. Just lately by charging me three periods for the bring it back that was currently returned. Then decided to go on and change 3 of my programs by themselves. Initial agent I spoke to was excellent and experimented with hard to resolve The difficulty. He even contacted loyalty to aid. They under no circumstances named. I attempted to get in touch with myself and was maintain without end so I hung up. Tried One more agent he said he would transfer me to loyalty than proceeded to obtain upset due to the fact I wouldn't enable him to finish the call when he claimed he couldn't transfer me.
My expert assisted me with my problem and answered all of my stick to-up inquiries. You have the very best persons Doing work for you personally!
The TELUS group acknowledges that our function spans lots of Territories and Treaty regions and we're grateful for the traditional Knowledge Keepers and Elders who are with us these days, all those who have long gone right before us plus the youth that inspire us.
The Television sign has been shed considering the fact that Friday, September twenty seventh and the technician who showed up yesterday, September thirtieth couldn't deal with the challenge after switching the Tv set cable box and cable. I had been educated that the world wide web Modem has to be adjusted way too, but he didn't have it.
The TELUS crew acknowledges Telus customer service that our function spans quite a few Territories and Treaty places and we are grateful for the normal Knowledge Keepers and Elders that are with us nowadays, whoever has long gone ahead of us as well as the youth that encourage us.
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